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Richard Müller
Askvisory Expert Advisor on Pharmaceutical Industry developments and trends
United Kingdom, Tenterden
www.askvisory.com/muller

Why you should speak with me:

Strong pharmaceutical sales & marketing experience supported by a broader skill-set derived from experience in other industries

Summary:

Personal Profile

An experienced commercial leader with strong pharmaceutical sales and marketing experience supported by a broader skill-set derived from experience in other industries, including 15 years management experience.

Key Achievements

• Pharmaceutical contract manufacturing project worth €39m
• Established Market Access function in Pharmaceutical company
• Saved medical devices firm millions of Euro, by recommending alternative market
• In top 3 out of a salesforce of 100
• Successfully turned problem client to make them a Key advocate and reference site
• Project managed the first Arabic language electronic underwriting system with delivery ahead of schedule

Transferable Skills

• Customer relationship management
• Handling confidential financial data with propriety
• Project management
• Recruiting and supervising personnel
• Sole responsibility for multi-billion dollar accounts

Career History

Enterprise:
Müller Consultancy Services 
Position:
Project Manager 
Summary:
• Project Manager for various clients around the world
• Providing a wide range of services to BioPharmaceutical, BioTech, Medical Devices and Pharmaceutical companies including:
• Advised a US based client on the structures and procedures of the MHRA, NICE, SMC, and other similar bodies in UK and Europe
• Advised an African based client on potential partners for a pharmaceutical contract manufacturing project worth €39m
• Consulting for a European Biotech firm on various projects including the marketing of DNA testing services and DNA testing equipment
• Providing strategic organizational input for start-ups and SMEs 
Year:
Aug 2009 – Present
Enterprise:
Simon Liston Associates 
Position:
Senior Associate 
Summary:
• The provision of various services to Pharmacies including Medicines Usage Reviews, Stock auditing, Parallel Imports and IT Services 
Year:
Aug 2009 – Present
Enterprise:
Meda Pharmaceuticals 
Position:
UK Head of Market Access 
Summary:
• Delivering appropriate brand-specific solutions
• Developed strategic plans and managed business projects for new and legacy products
• Evaluated the tactical needs per brand at SHA and Trust levels (call and meeting follow-up, localized sales materials, etc.) and oversaw the development of solutions
• Identified training and development needs within the teams and lead provision of training and career development
• Monitored compliance with ABPI guidelines and lead delivery of guidance to the national sales teams
• Monitoring on-time implementation of action plans, evaluating their impact and recommending adaption where appropriate
• Responsible for ABPI COP and SOP matters including training of field sales staff
• Responsible for the national market access plan and results
• Served as the key interface with the marketing team providing intelligence from the field regarding identification of customer needs, new market opportunities and competition threats 
Year:
Mar 2009 – Jul 2009
Enterprise:
Avers Light 
Position:
Consultant 
Summary:
• Investigated on behalf of Avers Science and Research Development Company in Russia potential issues surrounding possible UK introduction of a range of phototherapeutic and physiotheurapeutic medical devices for the prophylaxis and treatment of respiratory viral infections, which are currently promoted in the EU by the German subsidiary Avers Technology GmbH
• Product presentations and feedback gathering at departmental meetings of clinical staff at NHS centres of excellence
• Discussed products with senior hospital consultants and members of drugs and therapeutics committees
• Compiled a report containing advice on UK compliance and regulatory issues, the comments and opinions of the various healthcare professionals consulted during my enquiry, and my recommendations based on them 
Year:
Oct 2008 – Mar 2009
Enterprise:
Ashfield Healthcare 
Position:
Medical Sales Representative 
Summary:
Dec 07-Oct 08 AstraZeneca - Senior Medical Representative
• Promoted Nexium (esomeprazole) a proton pump inhibitor (PPI) for GORD; Zoladex (goserelin) a gonadotropin releasing hormone agonist (GnRH) for cancer
• Key Account Management
• Supported GI & oncology therapy areas
• Worked 50% primary care & 50% secondary care
• Also responsible for Dispensing Doctor Accounts

May 05-Dec 07 Bayer - Medical Representative
• Promoted Levitra (vardenafil) for erectile dysfunction; Avelox (moxifloxicin) for respiratory infections
• Appointed to Levitra Field Force Advisory Board
• Appointed as Avelox Product Champion for North Thames & East Anglia Region

Jan 04-May 05 Sanofi-Aventis - Medical Representative
• Promoted Aprovel (irbesartan) for hypertension; Plavix (clopidogrel bisulfate) for atherosclerosis/cardiovascular Disease; Actonel (risedronate sodium) for fracture protection in osteoporosis and Paget’s disease. 
Year:
Jan 2004 – Oct 2008
Enterprise:
Müller Consultancy Services 
Position:
Project Manager 
Summary:
• Provided consultancy services and undertook project work for various Insurance companies, including Allfinanz (now part of Munich Re) and GeneralCologne Life Re (where I was the COMPASS Development Manager for UK and Ireland from Sep 2001 - Mar 2002). 
Year:
Apr 2001 – Jan 2004
Enterprise:
Swiss Re Life & Health Ltd 
Position:
Implementation Consultant 
Summary:
• Built rapports with internal IT personnel and external hosts to obtain the best service for clients
• Ensured finishing documents are written for all completed projects
• Ensured that build tasks were completed to, or ahead of, agreed timescales
• Ensured that the progress of all projects was tracked / documented
• Helping with the development of project specifications and technical documents
• Implemented a testing plan for all software projects
• Implemented and maintained a code versioning system in Microsoft SourceSafe
• Involvement in delivering pitches as and when appropriate
• Liaised with clients where appropriate, for clarity, to assist in troubleshooting technical issues
• Prepared project plans with milestones and monitored progress
• Provided ongoing support pre, during and post delivery, training and documentation
• Providing direction and best practice to team members to enable efficient and timely completion of projects 
Year:
Oct 1997 – Apr 2001
Enterprise:
Muller Computer Services Ltd 
Position:
Director 
Summary:
• System Support Analyst to The Crown Estate, provided support for Microsoft Office Professional for the rolling introduction of “Ease of Use” initiatives. Oversaw the adoption of Microsoft Office as the standard for standalone and networked PC’s. Downloaded information from “legacy” systems into Microsoft Access and Excel. 
Year:
Oct 1995 – Nov 1999
Enterprise:
Rainbow Saver Credit Union Ltd 
Position:
Director 
Summary:
• Director 1994-1995
• Director and Vice President 1995-1996
• Director and Board appointee to Loans/Credit Committee 1996-1997
• Director and President 1997-1998

• Data Protection Officer, responsible for setting up and maintaining the company's registration with the data protection regulators.
• Money Laundering Officer, responsible for monitoring any unusual transactions and reporting to the National Criminal Intelligence Service.
• Board appointee to the Supervisory Committee, overseeing all compliance issues with various regulators.

• Responsible for the recruitment and selection of new administrative staff.
• Office management tasks involved establishment and maintenance of software maintaining membership and accounts records, training secretarial staff.
• Part of a team of three that carried out a full audit of the company's and member's accounts. 
Year:
Sep 1994 – Sep 1998
Enterprise:
Müller Consultancy Services 
Position:
Consultant 
Summary:
• Provided consultancy services and undertook project work for various Insurance companies, including Lloyd’s of London (where I worked in Reinsurance Security Data Cleansing on the Equitas Project from Jun 95 - Oct 95 and Feb 96). The Equitas Project led to the formation of the Equitas group of companies in 1996, who took over responsibilities for claims arising from underwriting risks written prior to 1993. 
Year:
Jun 1995 – Feb 1996
Enterprise:
C. E. Heath PLC 
Position:
Insurance Broker & Computer Manager 
Summary:
• Worked as an Insurance Broker mainly in Hull & Machinery and Protection & Indemnity fields
• Collated the brokerage statistics for the Marine Division, and printed presentations for the main board directors
• Responsible for of the annual renewal of one of the company’s major Cargo covers
• Responsible for staff compliance with the IBRC Code of Practice and US legislation
• Oversaw the computerization of the Marine Division
• Staff training of Marine staff across multiple locations in London and Essex, with my own budgets and targets
• Lead the marine division Career Development Framework (CDF) and identified and developed high potential staff
• Provided mentorship for individual staff 
Year:
Jul 1984 – Jun 1995
Enterprise:
Leslie & Godwin PLC 
Position:
Insurance Technician 
Summary:
• Handled Cargo business from all regions of the world. Also handled the Household and Personal Effects insurance for Yasuda Fire and Marine and on own initiative redesigned Yasuda’s certificates, debit and credit notes, to enable the transition from typing to word processing. 
Year:
Mar 1983 – Jun 1984

Education & Qualifications

University:
University College Dublin 
Degree:
Chartered Insurance Institute, Certificate of Proficiency in “The Insurance Business, Insurance Companies” and “Technical Aspects, Marine & Aviation Insurance 
Year:
1987 
University:
Ashlyn's School 
Degree:
G.C.E. - Various Subjects 
Year:
1981 
University:
Ashlyn's School 
Degree:
C.S.E. - Various Subjects 
Year:
1981 

Other Qualifications & Awards

Certified Practising Marketer

Clinical Diplomas: Cancer, CHD, Diabetes, Mental Health

ABPI Medical Representatives Exam

ABPI Certificates: Code of Practice-Sales, Code of Practice-Marketing

PMCPA CPD course on The ABPI Code of Practice

Wellard’s Diploma on the NHS

20 Wellard’s Certificates of Achievement:
• Adverse Drug Reactions
• Foundation trusts
• Operating Theatre Skills & Conduct
• Practice-based commissioning
• Vaccines in the NHS
• ABPI Meetings Course
• Community pharmacy contract
• Dispensing Appliance Contractors
• Managing long term conditions
• National influencing centres
• NHS Procurement & Purchasing Hubs
• Non-medical prescribing
• Nutrition Products in the NHS
• Our health, our care, our say
• Payment by Results
• Primary care account management course
• Secondary care account management course
• Specialised Commissioning
• The Drug Tariff & PPD in Primary care medical device sales
• Who

Languages Spoken

  • English
verified profile
Industry Focus:
Pharmaceuticals

Key Skills:

Pharmaceuticals Medical Device BioTech Life Health Assurance Insurance Reinsurance Reassurance Director Consulting Consultant Sales Force Effectiveness Marketing Market Access SFE KAM Key Account Management KOL Key Opinion Leader Team Business Head

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